Help for customers using the Connext app to book goods deliveries, and for fleet owners using Connext FleetOps.
Connext currently serves Chennai, India. Pickups are accepted from the George Town area, with drops anywhere within the Chennai service area. If you choose an address outside it, the app tells you the area is not yet served.
Choose your pickup and drop addresses, select a vehicle, review the fare and confirm. We then look for a driver for up to 10 minutes. You can also schedule a pickup for the next day.
Pay the driver directly in cash or by UPI at delivery, or use your Connext wallet.
Open the booking and choose Cancel. Cancelling is free until a driver has been assigned and is on the way; after that a small cancellation charge may apply.
Go to Account → Delete Account. Your account is deactivated for 60 days. If you sign in again within 60 days it is reactivated; otherwise it is permanently deleted together with your personal data. Any unpaid charges or an active booking must be settled first.
FleetOps is for fleet owners and operators who run vehicles on Connext. It shows your vehicles and drivers, your fleet balance, and each driver's dues and cash in hand. For help with fleet onboarding, vehicle or driver verification, recharges or settlements, call or email us using the details above and mention your registered mobile number. To delete a FleetOps account, go to Account → Delete Account; any fleet balance must be settled first.